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Otaru, Hokkaido — where to start?

Today's weather in Otaru
Tue Oct 27, 15:07 Japan now
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Tax-free & shopping guide

Tax-freeFrom November 1, it switches to a 'refund system.' You pay tax-inclusive prices in stores and get the tax back after a customs check at the airport when you leave. Be sure to bring your passport.

SouvenirsMusic boxes, Otaru glassware, LeTAO cheesecake (Double Fromage)

Shopping tipShops on Sakaimachi street close around 6 p.m. Ask for sturdy wrapping on glassware.

Shopping spots in Otaru
Getting around Otaru

On footWalk from Otaru Sta. to the canal, Sakaimachi Street and Minami-Otaru Sta.

BusFor Tenguyama and Shukutsu, take a Hokkaido Chuo Bus from the station

PassOtaru city bus 1-day pass

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Shopping

Shopping streets & markets in Otaru, Hokkaido · 2

Tax-free shopping changes from November 1, 2026

Instead of tax being deducted at the store, you now pay including tax and get it refunded later.

  1. Show your passport at a tax-free store and pay the tax-inclusive price
  2. When leaving Japan, customs at the airport checks your passport and purchases
  3. Once checked, the store (or a refund agent) refunds the consumption tax

Minimum spend and refund methods can vary by store, so ask before paying.

Crafts·SweetsOtaru

Sakaimachi Street

堺町通り

Otaru's main street, lined with glassware and sweets shops.

Minami-Otaru Sta.
Music boxesOtaru

Otaru Music Box Museum

小樽オルゴール堂 本館

A historic building selling thousands of music boxes, in front of the steam clock.

Minami-Otaru Sta.

Local products & gift ideas

5 gifts to bring home from Hokkaido and where to buy them · Otaru first

SweetsOtaru

LeTAO cheesecake

ルタオ ドゥーブルフロマージュ

A soft two-layer cheesecake — an Otaru specialty.

CraftsOtaru

Otaru glassware

小樽ガラス

Glasswork dating back to the oil-lamp era; cups and small ornaments are popular.

Where to buyKitaichi Glass ↗
SweetsSapporo Susukino

ROYCE' Nama Chocolate

ROYCE' 生チョコレート

Melt-in-your-mouth nama chocolate; it needs refrigeration, so bring a cooler bag.

SweetsSapporo Susukino

Marusei Butter Sandwich

六花亭 マルセイバターサンド

Cookies sandwiching raisins and butter cream.

Most are also sold at souvenir shops in airports and major stations. Check hours and stock via the Google Maps links.